The CCI will always act with intent to start work immediately on a product ordered (commission) from them and to be dispatched within 48hrs, but cannot guarantee this intent in all cases. If a problem shall occur, The CCI will arrange a date with the client as to when goods can be dispatched.

Items sent by post must allow up to 15 days for delivery, as per post office guildlines. All orders over £30 will be sent by an insured service Any order lost in transit will be replaced Damaged or faulty goods must be returned in their original packaging for inspection before replacements can be sent.

If any product purchased from The CCI online facility/ catalogue fails to give complete satisfaction, please return it within 14 days of receipt (together with the original advice note) in an undamaged condition for replacement or refund. This guarantee is offered in addition to your statutory rights.

Any products listed with a surcharge are reconditioned items. The surcharge is refundable upon return of the old unit (as taken off the car) fit for reconditioning. NB: Refunds will only be given on returned items which match the item supplied.(i.e 2.8 caliper for a 2.8 caliper, not a standard caliper for a 2.8 caliper). Refunds will not be given on damaged old units (i.e bent, broken or missing parts etc.) All old units must be returned to the The CCI HQ address with a copy of the original advice note for a surcharge to be refunded.